Through individual role-plays, insightful storytelling with intense discussion and recap, we install our sales process from beginning to end. Participants hit the floor confidant, energized and ready to ROCK and ROLL! 2 days in store for groups - up to 5 people per session
Steps 1-4
1. Introduction
2. Professional Interview
3. Vehicle Selection
4. Vehicle Presentation
Steps 5, 6 and Leasing
5. Vehicle Demonstration
6a. The Retail Lease
6b. Negotiations
Single day - Focused topic training
In this course we cover everything from the common terms and definitions used within an automotive lease to the features and benefits of leasing followed by when, why and HOW to present a vehicle lease quote. Entirely designed to increase your dealership's lease penetration!
In this course we discuss price proposal presentations. Understanding the CONDITIONAL and UNCONDITIONAL buyer. Identifying the "unit of one". Objection handling. Exit Management strategies and finally Be-Back Management strategies. This is GOOD STUFF!
In this course we discuss the proper handling of incoming leads to either a BDC or sales floor. We implement proper language, followup cadence and industry best practices to ensure high appointment show and close ratios.
In this course we install a Service Exchange culture/program into your dealership. Showing you how to properly harvest your service clients, turning them back into sales customers... And how to do this daily.
Having an issue with your test drive ratio? Trade closing percentage? Be-Back ratio? Whatever it is, we've been through it. Let's discuss, I'm sure I will have a tool in my toolbox to fix the problem.
I will have your team on their feet role playing, walking the walk and talking the talk. No one snoozes during one of my classes (not even the Vets)!
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